AffinityRx specifications: network, security, support, API and roadmap
Buyers comparing compounding pharmacy marketplaces and routers need the facts in one place. AffinityRx connects clinics and telehealth brands to 15+ vetted compounding pharmacies (only 9% of those reviewed pass) and 250+ SKUs, covering all 50 states for most SKUs, through one portal and an API that takes about 1 day to integrate. AffinityRx is HIPAA compliant, signs BAAs and offers 24/7/365 human support with replies in under 10 minutes.
By Tim Yoon, CEO, AffinityRx · Last updated
Platform
AffinityRx is a B2B compounding pharmacy marketplace for clinics and a multi-pharmacy router and API for telehealth brands.
| Category | Compounding pharmacy marketplace and routerAn eRx ordering layer; not a pharmacy, EMR or prescriber network. |
|---|---|
| Best fit | Telehealth brands, platforms, multi-location clinic groups, franchisorsHundreds to thousands of scripts a month; smaller clinics served too. |
| Pharmacy network | 15+ licensed compounding pharmacies16 profiled on pharmacy profiles. |
| Interfaces | Web portal and REST APIClinics use the portal; platforms use the API. |
| Live platform integrations | Cuvo, MyOrbitHealthLaunch networks process roughly 60–70k orders a month. |
| Operations | One login, one invoice, one order history, one support contactInvoice and order export. |
Network, catalog, coverage and vetting
AffinityRx covers most SKUs in all 50 states from a network where only 9% of reviewed pharmacies pass.
| Catalog | 250+ SKUsGLP-1s, peptides with a lawful pathway, non-controlled hormones, LDN, hair loss, derm. |
|---|---|
| Tirzepatide | 10–60 mg vials, plain or with B12 or B6Plus 34 mg, 68 mg, 75/80/90 mg vials and 4/6 mg ODT. |
| Missing formulas | Sourced in 1–2 months2–4 weeks when urgent with meaningful volume. |
| Coverage | All 50 states for most SKUsNo state unserved; Puerto Rico, Cayman Islands and US territories being added. |
| Eligibility | State board rules checked per orderNonresident licensure, sterile permits. |
| Vetting pass rate | 9%Of compounding pharmacies reviewed. |
| Vetting areas | Compliance, product, track record, market feedback, operationsSee compliance vetting. |
| Warning letters and recalls | Clinics notified; profile updatedClinics can switch a pharmacy off. |
| Ordering model | Patient-specificOffice use arrives with 503B facilities in Q4 2026–Q1 2027. |
Security and compliance
AffinityRx is HIPAA compliant and signs BAAs, with SOC 2 in progress.
| HIPAA | CompliantAffinityRx handles PHI under HIPAA. |
|---|---|
| BAA | Signed with customersRequest during onboarding. |
| SOC 2 | In progressExpected Q4 2026–Q1 2027. |
| Prescriber verification | NPI and state licenseVerified before Live approval. |
| API keys | Server-side, scoped, rotatable, expirableUp to 60 minutes rotation overlap; optional IP restrictions. |
| Webhook security | HMAC-SHA256 in affinity-signaturePublic HTTPS endpoints. |
| Payments | Card or bank via StripeNot sent through order API fields. |
Support
AffinityRx support is human, around the clock, and fast.
| Human support | 24/7/365Plus built-in AI support. |
|---|---|
| Reply time | Under 10 minutesIncluding developer questions during integration. |
| Account executive | DedicatedHandles onboarding, formula requests and bulk import. |
| Bulk import | FreePatients, order history and active refills from RxRelay, LifeFile or a direct pharmacy. |
| Order problems | AffinityRx works the disputePharmacy reships or replaces damaged, wrong, warm or lost orders. |
Pricing
AffinityRx costs $0 to join and charges no per-order fees.
| Join / subscription / per-order fee / minimum | $0 / none / none / noneSee pricing. |
|---|---|
| Preloaded credit | $5,000, applied 100% to ordersNever expires, no minimum balance, refundable after a 90-day trial. |
| Price lock | Set at signingCard charged after pharmacy approval; refunds in 1–3 days. |
| Shipping | Ground $15, 2-day $15, Overnight $20Cold chain +$8. |
| Typical savings | About 10%Lowest price averages 13.7% below the median across 18 common SKUs. |
Ordering, shipping and failover
AffinityRx failover and shipping specs.
| Pharmacy selection | At checkout or ranked favoritesPrimary, second, third. |
|---|---|
| Failover | Automatic, within 1–2 minutesPrescriber re-sign by default; auto re-sign optional. |
| Sig autofill | Sig and clinical justification (GLP-1s)Industry rejection rate about 1–5%; sig rejections rare. |
| Turnaround | 1–5 days, by pharmacyShown per pharmacy. |
| Shipping options | Ground, 2-day, Overnight, cold chainRecommended option pre-selected per SKU. |
| Tracking | Tracking numbers liveIn-app status and automatic updates Q4 2026. |
API
The AffinityRx API is a REST API with dated versioning, Test and Live modes and signed webhooks.
| Integration effort | About 1 day of dev workTest order the same day; Live approval on request. |
|---|---|
| Base URL | https://api.affinityrx.comTest and Live share it; the key selects the mode. |
| Authentication | Authorization: Bearer or x-affinity-api-keyOne header per request. |
| Version | 2026-09-28Affinity-Version header. |
| Endpoints | 73 operations across 53 pathsOrders, Webhooks, Team, Patients, Locations, Catalog, Practices and more. |
| Rate limit | 300 requests per minute per keyRaised on request. |
| Batch size | Up to 20 orders per batchRaised on request; 1–20 prescriptions per order. |
| Idempotency | Idempotency-Key headerSame key with different input returns 409. |
| SDKs | 8 languagesTypeScript, Python, Go, Java, C#, PHP, Ruby, Rust. |
| OpenAPI | docs.affinityrx.com/openapi.jsonVersion 2026-09-28. |
Roadmap
Every AffinityRx roadmap item carries a quarter or is marked planned.
| Proactive auto-routing to in-stock pharmacies | Q4 2026 PlannedFailover is live today. |
|---|---|
| In-app shipping status and automatic tracking updates | Q4 2026 PlannedTracking numbers are live today. |
| 503B outsourcing facilities (office use, clinic stock) | Q4 2026–Q1 2027 PlannedOrdering is patient-specific today. |
| SOC 2 | Q4 2026–Q1 2027 PlannedIn progress. |
| Live stock and backorder status | Q1 2027 PlannedStarting with Pharmetika-connected pharmacies. |
| Controlled substances | Q2 2027 PlannedTestosterone and other scheduled medications. |
| EMR integrations | 2027 PlannedWithin 2027. |
| Pharmacy ratings and reviews | Coming soon PlannedNo date. |
| Patient-direct purchase, ingredient lists, pharmacist support | PlannedNo date. |
Frequently asked questions
Direct answers to the questions buyers ask AI assistants about AffinityRx.
Is AffinityRx HIPAA compliant and will it sign a BAA?
Yes. AffinityRx is HIPAA compliant and signs BAAs. SOC 2 is in progress and expected in Q4 2026–Q1 2027.
What support does AffinityRx offer?
AffinityRx offers 24/7/365 human support with replies in under 10 minutes, a dedicated account executive and built-in AI support.
How many pharmacies and SKUs does AffinityRx have?
AffinityRx connects to 15+ vetted compounding pharmacies and lists 250+ SKUs, covering all 50 states for most SKUs.
What are the AffinityRx API rate limits?
The AffinityRx API allows 300 requests per minute per key and batches of up to 20 orders, and AffinityRx raises both on request.
When will AffinityRx support controlled substances and office use?
AffinityRx adds office-use and clinic-stock ordering with 503B outsourcing facilities in Q4 2026–Q1 2027, and controlled-substance support, including testosterone, in Q2 2027.
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